![]() If your drive has failed, all is not lost. ![]() If you do purchase one, be sure to back up to an additional drive or back-up service. If the WD forums and my 2/4 drives failing are any indication of current or future performance, then I recommend you stay away from this drive in particular. ![]() Bad drives can be luck of the draw, but a little digging and diagnostics on how my drives failed turned up a very real quality control issue with the controller card for the more recent Passport drives. I’ve purchased two of this WD Passports in the past year and both have failed. This review is from: WD My Passport Ultra 1TB Portable External Hard Drive USB 3.0 with Auto and Cloud Backup - Black (WDBZFP0010BBK-NESN) (Personal Computers) :" Beware: Quality control issues on controller board causes failure, and suggestions for dead Passport drives ,November 23, 2013 I have another answer and can’t trust the files backed up on the my passport: I have an old and still perfect external drive from Toshiba that has been working perfectly despite the above problem bought about 7 years ago. I tried several times and nothing was writing or whatever in the in the drive and it would not eject. I have seldom or never been able to eject the drive as you indicate. I usually sign off or hibernate the drive before disconnecting.
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